Every subscriber, one timeline.
A complete CRM for recurring delivery, searchable customer records, lifecycle pipeline, delivery history, communication log, segments and support tickets in one place.
The CRM built for subscribers, not leads.
Customer 360 is the CRM at the heart of Rekart. Every customer has one record, profile, subscriptions, deliveries, transactions, bills and conversations on a single screen. Search or filter by balance, route, hub or last delivery, then act on what you find without leaving the customer.
Customer Profiles
One profile per customer with subscriptions, transactions and deliveries at a glance, plus editable contact and address details.
Delivery History
A dated record of every delivery per customer, product, quantity and rate, alongside transactions, containers and bills.
Communication Log
Every WhatsApp, SMS, email and push notification sent to a customer, logged against their record and filterable by lifecycle stage. See exactly what your new leads received, which trial customers you're nudging, which low-balance customers need a reminder, which at-risk customers to win back, and which stopped customers to reactivate.
Segments
Filter customers by subscription status, wallet balance, last delivery date and any hub, zone or route.
Tickets
Track every customer issue with category, status, priority and scope, so nothing gets lost between teams.
Customer 360, answered.
See Customer 360 running on your own numbers.
Live in about a week, assisted migration included, one platform, six modules, one customer record.