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Platform overview
03Orders & Subscriptions

Every recurring model, handled.

Daily, weekly, alternate-day or fully custom, with pause, resume, calendar control and lifecycle management built in.

Orders & Subscriptions
What this module does

The recurring engine your operation can actually trust.

Orders & Subscriptions is Rekart's order management system, every one-off order and every recurring subscription lives here, with the full lifecycle from placement through billing, pause, modify and renew. It handles the messy reality of recurring delivery: skip days, vacation pauses, quantity changes and alternate-day plans. Customers self-serve from the app and WhatsApp while every change flows straight into routes and billing, no spreadsheets, no missed deliveries. Physical fulfilment, packing, labels, dispatch and delivery, is handled by Rekart Delivery Engine.

+34%
active subscriptions retained
0
manual schedule edits
24/7
customer self-service
PLANS

Recurring Plans

Sell daily, alternate-day and weekly plans with clear unit counts, validity and built-in plan discounts.

Daily, alternate-day & weekly patterns
Unit-based plans with validity & tiered discounts
Recurring Plans
PAUSE

Pause & Stop

Customers pause a single date or stop indefinitely, with a reason captured, straight from the app.

Temporary pause on any date
Stop indefinitely with reason capture
Pause & Stop
MODIFY

Modify Deliveries

Change quantity for one delivery or switch the whole pattern permanently, without support tickets.

One-time change for a single date
Permanent change to pattern & day quantities
Modify Deliveries
CUSTOMIZE

Customize Each Day

Per-date customisation, swap the item, adjust options or cancel just that day’s delivery.

Item & option choices per date
Cancel a single delivery in one tap
Customize Each Day
RENEW

Renewals

Renew before units run out, compare the current plan with longer options and upgrade in a tap.

Renew with units-remaining visibility
Compare & upgrade to longer plans
Renewals
01

The business engine underneath

Billing, wallets, payment collection and tax, running quietly under every plan on the platform.

BILLING

Automated Billing & Invoicing

Every subscription generates its own bills on your schedule, daily, weekly, monthly or plan-end. Invoices go out automatically with the right tax breakdown, itemised charges and the customer's outstanding balance.

Automated bill generation on your schedule
Compliant invoices, downloadable in-app
Automated Billing & Invoicing
WALLET

Wallet & Prepaid Ledger

Every customer has a wallet balance the platform reconciles daily. Prepaid subscriptions deduct on delivery, low-balance alerts fire before service breaks, and auto-recharge keeps prepaid plans running without a support call.

Daily wallet reconciliation & prepaid deduction
Low-balance alerts & auto-recharge
Wallet & Prepaid Ledger
PAYMENTS

Payment Collection

Collect subscription payments through Razorpay, UPI, cards, netbanking, cash on delivery, or automate everything with e-mandate for recurring auto-debit.

Razorpay, UPI, cards, netbanking & COD supported
E-mandate for recurring auto-debit
Payment Collection
TAXATION

Taxation, GST, VAT and beyond

Configurable tax rules per zone, product or plan. Ship with GST-ready invoices in India, VAT for UAE and UK, or set your own rates for other geographies.

Zone-, product- or plan-level tax rules
GST (India), VAT (UAE, UK, EU) or custom rates
Taxation, GST, VAT and beyond
Frequently asked

Orders & Subscriptions, answered.

See Orders & Subscriptions running on your own numbers.

Live in about a week, assisted migration included, one platform, six modules, one customer record.

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