The WhatsApp assistant built into your delivery platform
Rekart AI transforms your delivery management software into a conversational assistant. Customers can subscribe, modify, pause, pay, or report issues — just by chatting. It connects directly to your business data — customers, subscriptions, payments, and delivery records — to give instant, personalised responses on WhatsApp. Because it's built directly on Rekart, your data, workflows and rules stay consistent everywhere else in the platform.
Customers ask for what they want in their own words - “skip tomorrow,” “add a litre on weekends,” “what do I owe.” The assistant interprets intent, asks for anything missing, and confirms before acting.
Every reply is grounded in the customer's actual subscription state, wallet balance and order history, not a generic script pulled from a knowledge base.
Pausing a subscription, changing a quantity, recording a payment - the assistant restates the change and confirms with the customer before anything is applied to the account.
An itemised payment link lands in the same conversation. The order or recharge confirms the moment payment clears - no separate app, no phone call.
Powered by leading model providers - Google Gemini, Anthropic and OpenAI - selected per use case rather than tied to a single vendor.
Every AI interaction is logged and available for audit. Conversation content isn't used to train third-party models unless you've explicitly opted in.
Frequently asked questions
See Rekart AI on your own WhatsApp number.
A short walkthrough of how it connects to your subscriptions, payments and delivery data.