250 tiffins a day, customised and on time.
How a Toronto homestyle Indian tiffin service handled menu customisation and daily delivery at scale.
Customised meals, complex operations.
Menu customisation
Portion and item flexibility made order-taking complex.
Manual billing
Invoicing, tracking and follow-ups were manual and error-prone.
Delivery forecasting
Volumes swung daily, so kitchen and driver planning suffered.
Lagging notifications
Delivery updates went out manually via calls, email or messages.
Multiple channels
Orders came from several kitchens and via WhatsApp and calls.
Uncentralised routes
Drivers lacked optimised routes, so delivery times varied.
Structure and clarity across the kitchen.
Commerce
A branded app and web store with full menu and quantity customisation.
Subscriptions
Customers customise, pause and resume their meal plans on their own.
Agentic Commerce
Automated order confirmations and live delivery updates.
Delivery Engine
A rider app with route optimisation, assignments and confirmations.
Customer 360
A dashboard consolidating live orders, payments and multi-kitchen feeds.
What changed after Rekart.
“Menu and quantity customisation used to create chaos. Now customers customise in the app and our kitchen sees clean, consolidated orders.”
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India’s Flavour, answered.
Daily homestyle Indian tiffin and healthy meals on subscription across the Greater Toronto Area.
Around 250 deliveries per day across its service areas.
The customer app with menu customisation, web storefront, admin dashboard and rider app.
Run your operation like India’s Flavour does.
See Rekart on your own numbers, live in about a week with assisted migration.